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We at Birthdays
Galore strive to provide the highest quality products. We are confident you
will be satisfied with your purchases. However, in the event any merchandise
reaches you that is not to your satisfaction for any reason, we will do whatever
we can within the parameters of our policies to ensure your satisfaction. Please
read carefully the following information concerning your order.
Submitting an order through our site
implies that you’ve read and agree with the policies outlined here.
Information we request from you is solely for the
purpose of processing your order . Your information will not be sold or
otherwise distributed.
Birthdays
Galore is not responsible
for representational errors concerning merchandise on this site. Errors may be
in the form of typos, products accidentally misrepresented by the wrong photo,
or any other human error in the production of this site's pages. Birthdays
Galore does not engage in any
business practice aimed at misleading customers. If you find or suspect any
errors, please contact us at : question@sgparty.com
We do our best to accurately represent the items we
offer. If you have any questions or concerns about the items you are purchasing,
please contact us at : question@sgparty.com. Merchandise shown on our site may
vary in the following aspects:
- Some Party Themes will vary in color. Some
themes had shades of colors.
- The color items represented on your
computer screen may not be exact colors. Different monitors may display colors
differently.
- Handmade material may vary slightly in color.
- Product photos do not represent the actual size
of merchandise items. Approximate size is given in item description.
Returning
Merchandise
Only Defective, damaged, or miss-shipped
products may be returned , if notified within 3 business days of product
delivery for a refunds. All refunds are subject to the 35% restocking
charge.. shipping fees are non refundable. Please call
888-212-4836 to request a Return Merchandise Authorization number. No
Refunds After 30 Days.
We are not responsible for delays in shipments.
Products that are refused or returned because of late arrival are subject to the
35% restocking charge. It is the customer's responsibility to check the shipping
schedules and determine approximate delivery time to the destination, allowing 2
business days to process orders. Weekends and holidays do not count as
shipping or order processing days.
*No Refunds for Balloons. We do not refund
shipping fees . *Items that are seasonal, on sale, personalized candy bars,
items that are specially made, and other items identified as non-returnable are
not eligible for return or refund. On Large orders over $150 that require us to
order direct from the factory no returns are allowed. No refund on International
orders. We are not responsible for lost International
shipments.
The following policies are effective on all
international orders:
- All orders must include complete Billing and
Shipping information including a contact phone number.
- Payment in U.S. Dollars, by Credit Card, Bank
Draft/Money Order, or Wire Transfer only.
- No refund on International orders. We
are not responsible for lost International shipments.
- All other policies on this page are effective
(where applicable).
Returns
must be addressed to:
Birthdays Galore
80 N Blue Heron
Dr
Killen, Al 35645
Please mark the outside of
the box with the Return Merchandise Authorization
number.
If there are any other considerations or circumstances
about your order that have not been discussed here or you have further
questions, If there are any other considerations or circumstances about your
order that have not been discussed here or you have further questions, contact
us at: question@sgparty.com or call toll
free 1-888-212-4836 between 8 am and 5pm (US Central Time Zone) Monday thru
Friday. or outside USA call 1-256-272-8600 between 8 am and 5pm (US Central Time
Zone) Monday thru Friday.
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FREE
SHIPPING USPS Priority Mail for orders
$75.and over . Continental Us Only click for
details
